Privacy policy

KLOG takes your privacy very seriously, and we seek to ensure that we comply with the Data Protection Act 1998 at all times when collecting your personal information.

You can browse our website or make enquires with our Box Office without disclosing any personal information. However, if you choose to book tickets or register to be kept up to date with our events, or provide your personal data in any other form, we will only process your data in accordance with the relevant legislation.

Personal information

If you choose to provide any details about yourself while browsing our website, you consent to KLOG collecting, storing and processing it. We will use this data only to send you news, information about events and offers, or to ask you for feedback on how we are doing. We do not allow anyone outside KLOG to see any of your personal data at any time, for any reason, without your consent.

If you make an online transaction with us, you give us permission to provide your financial and contact information to certain third parties, such as credit card companies, where strictly necessary to complete your transaction with us. We never share financial information with anyone else outside KLOG.

If you would like to revise the information provided to us at any time, please contact us at


We seek to ensure your personal information is kept safe and secure. If you are purchasing your tickets online, our payment pages are encrypted to a high standard, meaning that your information is secure. After we have received your information, we use up-to-date technology with a view to protecting that information against loss or misuse. We also only allow authorised personnel access to personal information you provide.


Our website may contain links to external websites managed and maintained by external companies. We cannot take any responsibility for content or privacy practices within these sites.

Policy updates and questions

We reserve the right to change or update this privacy policy at our discretion. Any updates will be available in this section of the website.

If you have any questions about this policy, please
contact us.

Cookie policy

We use a mixture of essential and non-essential cookies as part of the booking process in order to ensure you have the best possible experience.

Essential cookies

In order to keep track of your order it is essential that we store a “session cookie” on your computer. This cookie will last for 24 hours.

Non-essential cookies

We use a few non-essential cookies to customise your booking experience and help make it easier and more enjoyable for you. These extra cookies are used to store things like your login details so you will be automatically logged in each time you visit our site.

Before storing any of these cookies for the first time, we will alert you and ask your permission before proceeding. If you do not wish to store these cookies you will not be able to use that particular feature, but the rest of the site will continue to work correctly.